Yes! If your order hasn’t shipped yet, you can modify it by contacting us at [email protected] as soon as possible. Once shipped, changes are no longer possible.

We try our best to answer support tickets in a timely manner. Our average response time is within 1 hour (during business hours, 8am-4pm PT).

You can contact us by email ([email protected]) or by Live Chat, which you can find at the bottom right of our website.

All orders placed before 11:00 AM PT will ship the same day. Orders placed after that cut-off will ship the following business day before 4:00 PM PT. We dispatch parcels daily via Canada Post Express Post (or via an alternate courier upon request), and delivery will occur according to the carrier’s standard timelines.

Unfortunately, we do not offer same-day delivery. All orders ship daily via Canada Post Express Post (or an alternative courier upon request), and delivery times depend on the carrier’s published timelines.

We don’t accept returns at our warehouse (it’s strictly a shipping facility), but if your order is lost, damaged in transit, or the product has quality issues (e.g. melted gummies, mold, etc.), we will gladly process a full refund or exchange. Please note that any abuse of this policy may result in your membership being revoked.

1. Visit our registration page, top right LOGIN
2. Register for an account.
3. You will receive 250points free ($25) immediately to spend on our shop!

We accept Interac e-Transfer, Visa, Mastercard, AMEX payments.
Pre-Paid credit cards will not work due to our 3DS security check. 
Crypto Currency option coming soon.

• Log in and go to your Account dashboard.

• Select Rewards (or Points) from the menu.

• Tap Convert Points to generate a coupon code.

• Copy the code, then paste it into the Coupon code field on your cart or at checkout.

• Click Apply—your discount will be taken off your order total.